Here at Naturally Pawfect we strive to bring you only the best, we want you to be 100% satisfied with our products every time you place an order with us. In the unlikely event that you are not satisfied, our returns policy explains what you can do.
should your items be damaged in transit, please notify us at email@example.com within 7 working days and we will be more than happy to replace free of charge.
We are all human and naturally mistakes do happen, on these rare occasions please notify us as soon as possible at firstname.lastname@example.org. Please return incorrect item and we will send out your ordered item/missing item free of charge.
If you have changed your mind about your order and would like to return them, you have 7 working days from receipt of order. We will be more than happy to exchange or refund your order providing products are returned complete with packaging, unused and in perfect condition. We cannot accept returns if the products have been tried/eaten/tampered with. Return delivery costs for refund or exchange are your responsibly, please obtain proof of posting as we cannot take liability for lost or damaged goods. Refunds will be issued once items have been fully inspected.